About Us

Amy Klose

Principal Human Resources Consultant

Amy Klose is the Principal Human Resources Consultant for WorksCounsel. Amy is a dynamic, collaborative HR leader who combines global expertise as a Florida Bar-licensed employment attorney with in-depth knowledge and experience in technical HR processes. She has consistently achieved notable results aligning HR with business objectives, building and leading high-performance teams and organizations, ensuring compliance, and streamlining processes.

With nearly two decades in the field, across multiple industries and sectors, Amy has built a reputation for improving the effectiveness of the organization and its people by establishing trust in HR and accountability in organizations.

Amy specializes in employment and labor law, employee relations, workplace investigations, compliance, risk mitigation, and organizational design. Her deep and expansive command of regulations that protect workers against discrimination and harassment makes Amy uniquely astute at anticipating risk, strategizing methods for preventing claims, conducting tailored investigations, and applying constructive measures to ensure fairness and mitigate employment liability across organizations.

Recognized as an articulate, persuasive communicator with exceptional ability to partner with managers and executives, Amy artfully handles sensitive employee matters by distilling complex information and designing creative, pragmatic, and compliant solutions.

She is a personable, relatable, and decisive leader, having successfully led and developed small to large teams, creating a rich and optimal culture, garnering buy-in at all levels to achieve ambitious goals and meet the needs of a diverse group of stakeholders.

William Plasencia

Principal Communications Consultant

William Plasencia is the Principal Communications Consultant for WorksCounsel. Will is a seasoned strategist with more than 25 years of experience who helps organizations build trust, navigate crises, and communicate with clarity when it matters most.

Will's career bridges journalism, publishing, government, and institutional communications in ways few practitioners can match. He began as a financial journalist, reporting for American Banker – the nation's leading daily financial services publication – and LatinFinance, covering high finance across Latin America. He went on to lead editorial teams at Latin Trade, CEO Publishing Group, and Latin CEO Magazine, managing teams of up to 20 across the U.S., Latin America, and Europe.

As Vice President at Bankrate, Inc., Will led the company's transformation from a niche print newsletter publisher to Bankrate.com, one of the nation's leading online financial information platforms, and launched the Spanish-language Consejero.com – later sold for a profit.

Will spent more than a decade in public service with the City of Miami, rising to Director and overseeing public outreach to more than 250,000 residents. He managed communications for a twice-elected City Commission Chairman, led advocacy and lobbying efforts at the state and federal levels, and secured more than $2.5 million in matching funds for historic district restoration. His political consulting contributed to successful re-election campaigns and the passage of legislation driving waterfront revitalization and community investment.

Most recently, Will served as Media Relations and Crisis Communications Lead at Lawrence Berkeley National Laboratory, a U.S. Department of Energy institution. There, he managed national media relationships, overhauled the Lab's Emergency Communications Plan, launched a crisis communications speaker series, and edited the Lab's employee newsletter reaching thousands of staff.

Will holds Advanced Public Information Officer, National Response Framework, and National Incident Management System (NIMS) certifications from FEMA, and is a certified mediator through the University of California, Davis. He is fluent in English and Spanish, with conversational Portuguese.